e4444's Privacy Policy

Introduction

e4444 ("we", "our", or "platform") operates a safe and trusted online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information when you use our website https://e4444.cam.

By using our service you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our service. We may update this Policy from time to time and you will be notified of any important changes.

1. Information We Collect

When creating an account and using services at e4444, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, username, and password
• Email address and mobile number
• Date of birth (for age verification — for those aged 21 or older only)
• National ID or passport number (when identity verification is required)
• Residential address
• Payment method details — such as bKash, Nagad, Rocket, or Upay account numbers (full bank card numbers are not stored)

1.2 Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Time spent on the site, pages visited, and click patterns
• Information obtained from cookies and similar tracking technologies
• Login time, location data (at country/region level only)

1.3 Transaction-Related Information

• Deposit and withdrawal history
• Bet and gaming history
• Bonus and promotion usage records

2. Purpose of Using Your Information

e4444 uses your information for the following legitimate purposes:

3. Information Sharing and Disclosure

e4444 does not sell or rent your personal information to third parties. However, limited information may be shared in the following circumstances:

3.1 Service Provider Partners

Minimum necessary information may be shared with trusted third-party partners (payment processors, game providers, cybersecurity firms) for the operation of our services. These partners operate under strict confidentiality agreements and may not use your information without our instruction.

3.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable law. In such cases, we will endeavour to notify you in advance unless we are legally prohibited from doing so.

3.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the relevant new entity. You will be notified in advance in such an event.

4. Data Protection and Security

e4444 adopts advanced technical and organisational measures to ensure the protection of your personal information:

However, no method on the internet is 100% secure. We make every effort, but a complete guarantee of data security is not possible. If you notice any suspicious activity, please contact us immediately.

5. Cookies and Tracking Technologies

e4444 uses cookies and similar technologies to improve your browsing experience and for service analytics.

5.1 Types of Cookies

• Essential Cookies: Required for the core operation of the site. Without these, the site cannot function properly.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect site usage statistics to help improve our services.
• Security Cookies: Help detect and prevent fraudulent activity.

5.2 Cookie Controls

You can accept or reject cookies by going to your browser settings. However, disabling certain cookies may limit the functionality of the site. Please refer to your browser's help page for more information.

6. Data Retention Period

e4444 retains your personal information only for as long as necessary:

• Active account data: For the full period the account remains active and then for at least five (5) years thereafter.
• Transaction records: Generally five to seven years to meet legal and regulatory obligations.
• Customer support communication logs: At least two years after the issue is resolved.
• Marketing consent records: Retained as evidence even after consent is withdrawn.

After the specified period, data is securely deleted or anonymised.

7. Your Rights

As a user of our platform, you have the following rights over your own personal information:

7.1 Right of Access

You may find out at any time what information we hold about you and request a copy of it.

7.2 Right to Rectification

If your information contains any inaccuracies or is incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be temporarily restricted.

7.5 Right to Opt Out of Marketing

You may opt out of promotional communications (email or SMS) at any time. Each marketing message will include an unsubscribe option, or you may contact us directly.

To exercise these rights, email [email protected] or contact us via live chat. We will respond to your request within 30 days.

8. International Data Transfers

The servers of our service provider partners may be located in various countries. Your information may be transferred to countries where different data protection laws apply compared to Bangladesh. In such cases we ensure that:

• The receiving party complies with adequate security measures.
• The transferred data remains subject to the terms of this Privacy Policy.
• The necessary contractual safeguards are in place.

9. Children's Privacy

e4444's services are for persons aged 21 or older only. We do not knowingly collect any personal information from persons under the age of 21. If it comes to our attention that a minor has created an account, we will immediately close that account and delete all associated information.

If a parent or guardian believes their child has created an account on our site, please contact us at [email protected].

10. Third-Party Links and Services

Our platform may at times connect with third-party payment gateways or game providers. These third parties have their own privacy policies and e4444 is not responsible for their data processing practices. We encourage you to read the privacy policy of each service.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised. For important changes, we will notify you in advance by email or through a notice on the site.

Continuing to use the service after an update indicates that you have accepted the revised policy. We therefore recommend reviewing this page regularly.